Help Center

Frequently Asked Questions

Answers to common questions about Lenomac's services, coverage and booking process.

What types of technical services does Lenomac provide?

Lenomac provides air-conditioning and refrigeration maintenance, electromechanical services, plumbing and sanitary work, electrical maintenance, painting, tiling, carpentry and wood flooring, wallpaper installation, and false ceiling and partition works, along with general property maintenance and Annual Maintenance Contracts.

Do you provide residential and commercial services?

Yes. Lenomac supports villas, apartments, residential buildings, offices, retail outlets, restaurants, warehouses, commercial buildings, hotels, schools, clinics, industrial premises and property-management companies.

Which areas do you cover?

Lenomac provides technical services across all seven Emirates of the UAE — Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah — subject to service availability. Use the service-area checker or contact us to confirm coverage for your specific location.

How can I request a quotation?

You can request a quotation by submitting the online enquiry form, calling us, or messaging us on WhatsApp with details of the work required.

Do you provide emergency maintenance?

Availability for urgent requests depends on technician schedules and the nature of the issue. Please contact us directly by phone or WhatsApp to check current availability for your situation.

Can I book a service through WhatsApp?

Yes, you can message our WhatsApp number to describe your requirement, share photos, and arrange next steps.

Do you offer Annual Maintenance Contracts?

Yes. We offer customized Annual Maintenance Contract (AMC) packages covering air-conditioning, plumbing, electrical and general property maintenance. Contact us to discuss a package suited to your property.

Do you inspect the site before providing a quotation?

For many requirements a site assessment helps us provide an accurate quotation. Where possible, we aim to give an initial estimate remotely based on photos and details you provide.

Can customers upload photos of the issue?

Yes, the online enquiry form allows you to upload a photo or document describing the issue, which helps our team prepare for the visit.

Do you undertake small repair jobs?

Yes, we handle both small repair jobs and larger maintenance or installation projects across our service categories.

Do you provide preventive maintenance?

Yes, preventive maintenance is available as a standalone service or as part of an Annual Maintenance Contract.

How quickly can a technician attend?

Response times vary depending on technician availability, location and the nature of the request. Please contact us for the most accurate estimate for your specific case.

Still have a question?

Our team is happy to help by phone, WhatsApp or email.